Deleting your account and your data

This page explains how to delete your account, and everything we hold about it, in the two Avo apps that have accounts:

• Baby Food Tracker & BLW: Avo ("Avo Starting Solids") — Android package com.linasoft.startsolids, App Store id 6474271729. The App Store listing links to this page.
• Avo Studio: Baby Photo Editor ("Avo Studio") — Android package com.kiroglue.lookalikemomordadsimilarityparents.

You do not need to sign in to read this page. Each app has a route inside the app and an email route; both lead to the same result.

Who we are. The Avo apps are operated by Avo Parenting, a sole trader based in Istanbul, Türkiye. You can reach us at admin@avoparenting.com.

Avo Starting Solids

Delete from inside the app

1. Open Avo Starting Solids.
2. Go to Settings → Family & Account.
3. Tap Delete account.
4. Confirm.

This is available from version 4.2 on Android and iOS. On an older version, update the app, or use the email route below.

The deletion happens immediately. If you share your family with a partner, only your own membership is removed and the family stays with them; if you are the only member, the family and its babies are deleted with you.

Delete by email

Write to admin@avoparenting.com from the email address on your account. We answer within 30 days. We verify that the request comes from the account holder before acting on it, which means replying from that address.

What is deleted

Permanently, and without a recovery period:

• the account itself and its sign-in;
• your family and your babies, if you are the family's only member — otherwise just your membership of it;
• every food, sleep, diaper and growth log;
• saved recipes and photos;
• your Avo AI chat history;
• the push notification tokens for your devices;
• your Community profile and display name;
• the photos in every Community post you made;
• your stories;
• the users you blocked;
• the sign-in record itself (your Firebase Authentication user).

What is kept, anonymised, and why

• The text of your Community posts and comments stays, without the photos, as moderation history. The author is shown as "Deleted account". We keep it so that a report about a post can still be understood after the poster has gone, and so a conversation other parents had under it does not vanish mid-thread.
• Reports you filed are anonymised: the report stays, your identifier on it does not.
• AI evaluation logs — records of what the AI was asked and answered, which we use to check its quality — stay with your user id replaced by a placeholder.
• Aggregate counts that contain no identifier — how many meals were logged in a month, for example — are not tied to you and remain.

Deleted data leaves our live systems immediately; backups purge within a further 90 days.

Deleting your account does not cancel your subscription

A subscription is bought from Google Play or the App Store and lives with your Google or Apple account, not with your Avo account. Cancel it in Google Play → Subscriptions or in your Apple ID → Subscriptions before you delete your account, or it will keep billing you. Purchase records stay with Google and Apple under their own policies; we cannot delete those.

Avo Studio

You do not need an account to use Avo Studio — signing in is optional, and the app works fully without it.

Delete from inside the app

1. Open Avo Studio.
2. Tap the gear icon at the top right of the home screen.
3. Under Account, tap Delete account.
4. Confirm.

The deletion happens immediately. You do not need to be signed in with an email address — if you have never created one, this still deletes the anonymous account your photos and credits are attached to.

Delete by email

Write to admin@avoparenting.com from the email address on your account, or — if you never created one — from any address, telling us enough to identify the account. We answer within 30 days. We verify that the request comes from the account holder before acting on it, which for an account with an email address means replying from that address.

What is deleted

Everything we hold that is tied to your account, permanently and without a recovery period:

• the account itself and its sign-in credentials;
• every picture you have generated, including the unwatermarked copies kept for subscribers;
• your credit balance and the record of how credits were spent;
• the answers you gave during onboarding;
• any photos still held from an upload;
• diagnostic error records that carry your account identifier;
• feedback and theme suggestions you sent us that carry your account identifier, including any reply address you gave with them.

What was never stored in the first place

The photos you feed into a generation are not kept. They are sent to the image model, used to make your picture, and never written to our storage. The same is true of the look-alike feature, which measures facial geometry entirely on your own device — those measurements never leave the phone, so there is nothing of that kind for us to delete.

What is retained, and why

• Nothing that identifies you. Aggregate counts that contain no identifier — how many pictures were generated in a month, for example — are not tied to you and remain.
• Your purchase records are held by Google Play, not by us. We cannot delete those, and Google keeps them for its own tax and accounting obligations. Google's privacy policy covers them.

Deleting your account does not cancel your subscription

A subscription is bought from Google Play and lives with your Google account, not with your Avo Studio account. Cancel it in Google Play → Subscriptions before you delete your account, or it will keep billing you.

Analytics and advertising identifiers

Google Analytics and Meta have received an anonymous account identifier from the apps. Deleting your account stops anything further being sent, and we will pass a deletion request on to those services on request — email admin@avoparenting.com and say so, and we will do it as part of handling your request.

Your other rights

Deletion is one of several rights you have over your data. The rest — access, correction, export, objection — are described in our Privacy Policy.